Job Description

West New York, NJ | Full-Time | In-Person

About Dumé Law Group

Dumé Law Group is a growing immigration law firm based in West New York, New Jersey. We represent individuals and families in a wide range of immigration matters, with a commitment to strong legal work, client advocacy, and effective representation.

The Opportunity

Dumé Law Group is seeking a professional, organized, and personable Spanish-Speaking Receptionist to serve as the first point of contact for clients and visitors. This role is responsible for managing a high volume of incoming calls and walk-ins, scheduling appointments, processing payments, and ensuring a welcoming and professional experience for everyone who contacts or visits the firm.

The ideal candidate is fluent in Spanish and English, communicates effectively with clients, and can manage multiple responsibilities in a fast-paced law office environment. This is a fully in-person, client-facing position that requires strong attention to detail, reliability, and the ability to work collaboratively with attorneys and staff.

What You’ll Do

• Answer, screen, and direct a high volume of incoming phone calls in both English and Spanish.
• Greet clients and visitors, provide assistance upon arrival, and maintain a professional and welcoming reception area.
• Schedule, confirm, and coordinate client appointments and consultations while maintaining an organized office calendar.
• Process and record client payments accurately, issue receipts, and assist with basic payment-related inquiries.
• Respond to general client inquiries and direct questions or messages to the appropriate attorney or staff member.
• Maintain accurate client contact information and perform basic data entry in the firm’s systems.
• Relay client communications to attorneys and paralegals and help ensure messages and requests are addressed promptly.
• Assist with coordinating client visits, appointments, and other front-desk activities to support daily office workflow.
• Maintain confidentiality when handling client information and communications.
• Perform basic clerical and office support tasks as needed to ensure smooth day-to-day operations.

Required Qualifications

• Fluency in Spanish and English .
• Strong communication and customer service skills.
• Previous receptionist, front-desk, or customer service experience preferred.
• Excellent organizational skills and attention to detail.
• Basic computer skills, including data entry, email, and calendar management.
• Ability to handle client payments accurately and maintain confidentiality.
• Ability to multitask in a fast-paced environment and work collaboratively with staff.
• Ability to work full-time in person at the firm’s West New York, NJ office.

Compensation & Benefits

Benefits include:

• Health insurance
• 401(k)
• Paid time off

Equal Opportunity Employer

Dumé Law Group is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We consider all qualified applicants for employment and support professional development through meaningful work and collaboration.

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